Frequently Asked Questions
+ Is shipping free?
Shipping is free worldwide for all orders above €150. This does not include potential customs fees for orders outside the European Union.
Mondial Relay delivery is free with no minimum order value for France and Belgium.
The exterior of our packages is neutral and discreet, there is no mention of Fera Daemon.
No returns are accepted for hygiene reasons.
Our detailed shipping policy and the list of countries we ship to is available
here.
+ What is the composition of the daemons?
99% platinum-cured biocompatible silicone. It's a non-porous and non-toxic material intended for direct contact with the human body. All the silicones we use have also been ISO 10993-10 certified (Biological evaluation of medical devices). All our silicones are made in the USA.
1% plastic-free pigments. We only use body-safe cosmetic pigments. Some are made in France but most come from the USA.
And that's it! The daemons do not contain phthalates or any other harmful chemical substances.
We place great importance on the health issues behind sex toys. You can learn more here.
+ Are there any sales or discount codes available?
There are two tiers of discounts:
- 2 daemons purchased: the 2nd at -30%.
- 3 daemons purchased: the 4th is free (you have to pick it and add it to the cart yourself!)
These discounts automatically apply to your cart on the cheapest daemon.
We never do sales or discount codes with influencers. The displayed price is the real price at which we wish to sell our products: it is not inflated by 20% to then fake being on sale all year round.
+ What is the lore of Nea?
Néa is a tentacled jellyfish that inhabits the depths of the Aethernel Ocean. Its name comes from the legend of Lunéa, a sunken crystal city beneath the seas that these creatures are said to illuminate with their aether-charged filaments. Each year during their migration, they would lay their eggs there so that they may absorb the magic of this sacred place.
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Néa is a tentacled jellyfish that inhabits the depths of the Aethernel Ocean. Its name comes from the legend of Lunéa, a sunken crystal city beneath the seas that these creatures are said to illuminate with their aether-charged filaments. Each year during their migration, they would lay their eggs there so that they may absorb the magic of this sacred place.