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Frequently Asked Questions
+ Is shipping free?
Shipping is free worldwide for all orders above €150. This does not include potential customs fees for orders outside the European Union.
Mondial Relay delivery is free with no minimum order value for France and Belgium.
The exterior of our packages is neutral and discreet, there is no mention of Fera Daemon.
No returns are accepted for hygiene reasons.
Our detailed shipping policy and the list of countries we ship to is available
here.
+ What is the composition of the daemons?
99% platinum-cured biocompatible silicone. It's a non-porous and non-toxic material intended for direct contact with the human body. All the silicones we use have also been ISO 10993-10 certified (Biological evaluation of medical devices). All our silicones are made in the USA.
1% plastic-free pigments. We only use body-safe cosmetic pigments. Some are made in France but most come from the USA.
And that's it! The daemons do not contain phthalates or any other harmful chemical substances.
We place great importance on the health issues behind sex toys. You can learn more here.
+ Are there any sales or discount codes available?
There are 2 types of discounts:
- "Monthly Monochrome" are sold at -15%. It's a plain color that changes every month.
- The 3rd daemon of your cart is free.
The most advantageous discount automatically apply to your cart. They can't be stacked.
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